how do you remove the paid stamp on customer invoice

When you print and email an invoice the paid stamp is on the invoice along with the day it was paid.  How do you remove this stamp 


Hello there, lisa.

I'd be more than happy to help and guide you on how to remove the paid stamp on your customer's invoice.

Normally, when you print and email an invoice the paid stamp is included once you're using the standard template in QuickBooks. To remove this, you'll need to create a new template for your invoice. 

Here's how:

  1. Click Lists at the top.
  2. Select Template.
  3. Click the Templates button at the bottom of the page and select New.
  4. Choose Invoice as the template type and click OK.
  5.  Modify the form according to your preference and make sure to unchecked the box for Print Status Stamp. (see the first screenshot)
  6. For more customization, click Additional Customization.
  7. Click OK until you are routed back to the template list. 

After creating a new template, open one of your paid invoices. Click the down arrow in the Template box, select the new template and click Save (see the second screenshot). Try to print it in a sample paper by clicking Print.

If you need further assistance with the steps, I suggest contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a remote session. 

Here's how to contact us:

  1. Click this link:
  2. Select US version of QuickBooks Desktop, and click Contact Us.
  3. Type Technical Support on the search bar.
  4. And click Get the Phone number below.

This will get you on the right track! Don't hesitate to leave a comment below if you have any other questions about Invoice. I'm always here to help you out.

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IntuitJany , Community Support Specialist
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