problems with error 6190, 816. I have performed the test that recommends the quickbook community forums but I have not solved it.

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Hi there, cmartinez.asj.

This error message occurs if your data file is not stored on a network drive or you're not using a file sharing service. If you already follow the troubleshooting steps in the Error -6189, 816 when opening a company file article, I'd suggest contacting our Technical Support Team.

They can help you open your company file in QuickBooks. Here's how to reach them:

  1. Open this link:
  2. Select QuickBooks Desktop, then choose your QuickBooks version. 
  3. Click Search for something else
  4. Click on Get Phone Number to call us. 

Please leave a comment below if you have more questions. I'll be here to answer them. 

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IntuitRC , Community Support Specialist
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