I reconciled my accounts to the penny. When I went to reconcile again a few months later, the beginning balance was wrong. I can't seem to figure out why!

I checked and there are no deleted or outstanding transactions

Answer

1 person found this helpful

Hello, jenniferleonardl,

Beginning balance discrepancy in QuickBooks Online has these common causes.

  • Someone changed the amount of a reconciled transaction.
  • The account's opening balance is incorrect.
  • In the register, someone changed the reconciliation status from reconciled (R) to cleared (C) or neither (blank).
  • In the register, someone reconciled a transaction by changing the reconciliation status to reconciled (R).

To fix an incorrect beginning balance, please follow the scenario that best matches your situation. Here's the article: My reconcile opening balance is wrong. How do I make it match my statement?

Stay in touch with me if there's anything else I can do to help you further.

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IntuitMaryL , Community Support Specialist
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