cannot save a PDF. AMYUNI is not registered

i have tried to run the PDF tool, but it did not fix the problem. Still getting "missing component" when trying to save report as PDF.

Amyuni indicates it is registered to Tri-Sector instead of Intuit

Answer

Hi there, emuseum101,

I’m here to ensure that you would be able to save a .pdf file.

Upon saving a .pdf file, it could be that the Amyuni pdf viewer that you have used was not registered or it could be that the license has been expired.

To help us resolve the issue, you need to make the pdf reader as the default .pdf app.

Here’s what you’ll need to do:

  1. Click the Start menu and choose Settings.
  2. Click Apps then select Default apps.
  3. Select which default you want to set, and then choose the app. You can also get new apps in Microsoft Store. Apps need to be installed before you can set them as the default.
  4. To choose default apps by file type (for example, .pdf files), scroll down and select Choose default apps by file type.

Once done, try to save a .pdf file again. However, if you’re still unable to save a .pdf file after performing the troubleshooting steps provided above, I suggest contacting our QuickBooks Customer Care support. They have the necessary tools like screen sharing to check and pull up your account then determine what caused the error.

Here’s how to reach them:

  1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose the QuickBooks Product.
  3. Select your QuickBooks Desktop version.
  4. On the Contact Us page, select a topic.
  5. Click on Get Phone Number button to see the support number.

Please don’t hesitate to reach back out if you have other questions concerning your QuickBooks Desktop account. Have a great day.

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