Quickbooks Pro won't download

I got an EXEAdapter Error: Install Exe method received a system error and quickbooks will not download

Answer

Thanks for raising this to our attention, khj5028,

Let me get the help you need to get past the error that you’ve encountered upon downloading QuickBooks Pro.

EXEAdapter Error occurs mostly when the Microsoft .net framework is missing or damage on your windows operating system. Microsoft .NET Framework is a Microsoft component used by programs, such as QuickBooks, to integrate with Web applications.

To help us fix the errors, follow the steps below in order:

I’m attaching a helpful article with guidelines that you can check on for more detailed steps:

However, if the error still persists, after performing the troubleshooting steps provided above, I suggest contacting our QuickBooks Customer Care support. They have the necessary tools like screen sharing to check and pull up your account then determine what caused the error.

Here’s how to reach them:

  1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose the QuickBooks Product.
  3. Select your QuickBooks Desktop version.
  4. On the Contact Us page, select a topic.
  5. Click on Get Phone Number button to see the support number.

You are always welcome to come back in if you have further questions concerning your QuickBooks Desktop account. I’m here to answer it for you.

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