Quickbooks Pro won't download

I got an EXEAdapter Error: Install Exe method received a system error and quickbooks will not download


Thanks for raising this to our attention, khj5028,

Let me get the help you need to get past the error that you’ve encountered upon downloading QuickBooks Pro.

EXEAdapter Error occurs mostly when the Microsoft .net framework is missing or damage on your windows operating system. Microsoft .NET Framework is a Microsoft component used by programs, such as QuickBooks, to integrate with Web applications.

To help us fix the errors, follow the steps below in order:

I’m attaching a helpful article with guidelines that you can check on for more detailed steps:

However, if the error still persists, after performing the troubleshooting steps provided above, I suggest contacting our QuickBooks Customer Care support. They have the necessary tools like screen sharing to check and pull up your account then determine what caused the error.

Here’s how to reach them:

  1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose the QuickBooks Product.
  3. Select your QuickBooks Desktop version.
  4. On the Contact Us page, select a topic.
  5. Click on Get Phone Number button to see the support number.

You are always welcome to come back in if you have further questions concerning your QuickBooks Desktop account. I’m here to answer it for you.

Was this answer helpful? Yes No
Default user avatars original
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.