How do I check to see if the company has been set up correctly for HST?
I need to run my quarterly HST report from QB 2017 Desktop edition but all it shows is a zero dollar value when we should be in a credit status. This company just started as a franchise, so all I have is expenses and no sales yet. The set up was completed by the tech support from "head office" and I assume it should be correct. However, since it's not, I must be missing something. Everything I've looked at from the tax percentage of 13% to the Tax Agency under Manage Sales Tax looks correct.
Please help and thank you in advance.