I bought the blue tooth card/chip reader, using USB, and bought a blue tooth for my DESKTOP computer, POS pro 13. it does not recognize the reader. I don't need mobile.

I bought the reader to have as backup to my POS chip reader, but I want also to be able to accept smartphone payments.  I am asking how to get my desktop pos to accept. I do not need to have gopayment unless I am mobile. The reader is ok with my phone, but I was told by you that this would work with my stationary desktop computer. I installed a bluetooth adapter, but no go....


Hello there, agtomary.

I'm here to provide some information about the most compatible credit card reader for QuickBooks Dekstop Point of Sale (POS).

At this time, the Magtek Credit Card reader is the only compatible hardware that works best with POS. If you're using this kind of card reader, please follow these steps that will guide you with setting up the hardware:

  1. Make sure the POS installation disc is in your CD-ROM drive.
  2. Launch POS and select Hardware Setup Wizard from the File menu.
  3. Follow the onscreen instructions to connect and set up your card reader.

To learn more about the compatible hardware drivers for POS, you can check out this article: Install compatible hardware drivers for Point of Sale.

Otherwise, I'd suggest contacting the hardware Technical Support Team for assistance with hardware purchased from other vendors.

That'll do it. If you're using Magtek, I'm confident that you'll be able to set up the card reader successfully.

Reach out to me if you have further questions and I'm always glad to help. Have a great day.

Was this answer helpful? Yes No
IntuitJane , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.