I bought the blue tooth card/chip reader, using USB, and bought a blue tooth for my DESKTOP computer, POS pro 13. it does not recognize the reader. I don't need mobile.

I bought the reader to have as backup to my POS chip reader, but I want also to be able to accept smartphone payments.  I am asking how to get my desktop pos to accept. I do not need to have gopayment unless I am mobile. The reader is ok with my phone, but I was told by you that this would work with my stationary desktop computer. I installed a bluetooth adapter, but no go....

Answer

Hello there, agtomary.

I'm here to provide some information about the most compatible credit card reader for QuickBooks Dekstop Point of Sale (POS).

At this time, the Magtek Credit Card reader is the only compatible hardware that works best with POS. If you're using this kind of card reader, please follow these steps that will guide you with setting up the hardware:

  1. Make sure the POS installation disc is in your CD-ROM drive.
  2. Launch POS and select Hardware Setup Wizard from the File menu.
  3. Follow the onscreen instructions to connect and set up your card reader.

To learn more about the compatible hardware drivers for POS, you can check out this article: Install compatible hardware drivers for Point of Sale.

Otherwise, I'd suggest contacting the hardware Technical Support Team for assistance with hardware purchased from other vendors.

That'll do it. If you're using Magtek, I'm confident that you'll be able to set up the card reader successfully.

Reach out to me if you have further questions and I'm always glad to help. Have a great day.

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IntuitJane , Community Support Specialist
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