Error codes 21 and 319. I keep having to rebuild the database on every back up I take of Prem Acct Edit 2019. How do I correct these errors? Thanks for any help.

Error 21 : Verify Target transaction out of balance ....

Error 319 : Verify Target Currency ID doesn't match currency ID in master rcrd.

Has anyone any experience with these errors?

Answer

I can help you correct these errors, irloffice.

The first thing we need to do is to back up your company file. We do this to prevent any data loss. Then, let's open the QBWIN.LOG file. It stores all QuickBooks messages, including these errors. From there, we'll be able to identify how to make them right. 

To back up your company file: 

  1. Click on File and select Open or Restore Company.
  2. Select Restore a backup copy, then Next.
  3. Choose Local Backup, then Next.
  4. Then, save the .qbb file on your computer.

Here's how to find the QBWIN.LOG file:

  1. Open your QuickBooks. 
  2. Press F2 then F3 on your keyboard.
  3. Select the Open File tab. 
  4. Double-click QBWIN.LOG
  5. In the QBWin - Notepad, press Ctrl + F
  6. Type the Error 21 and/or Error 319 and click Find Next.

Once you've seen the complete error messages, please follow the solutions for each example below. I've also attached some screenshots for your reference.

'Error 21 : Verify Target transaction out of balance in invoice no. 001.' To correct it, find the invoice using the search function in QuickBooks. Open and edit it to add the missing item details to correct the balance. 

'Error 319 : Verify Target Currency ID doesn't match currency ID in master rcrd.' We can correct it by re-sorting a specific list in QuickBooks. Please follow the Master Names list steps found in this article: Re-sort Lists.

After that, run the Verify and Rebuild Data tool to see if we've fixed the errors. Please see the Step 1 in this article: Resolve Data Damage On Your Company File.

I'll be right here if you need me. Have a great day! 

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IntuitGarlynGay , Community Support Specialist
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