Gift Card Payments

I can help you check what happened, ShadowWoodFlooring.

QuickBooks Payments account accepts Visa as a method of payment. There are different reasons why credit card payments are declined. It could be there's an incorrect Credit Card (CC) number or details. It's also possible when entering the CC address, it has a special characters (e.g., ç, é, ü, etc.) or multiple sets of numbers.

For more details about the different reasons why your customer's credit card declined, you can check out this article: https://community.intuit.com/articles/1761159.

If the same thing happens, I'd suggest contacting our QuickBooks Payments Team. They can further assist you to process the payment.

Here’s how to contact them:

1. Go to https://community.intuit.com/browse/payments-contact-us.
2. Get the phone number for QuickBooks Payments support.

Let me know if you have more questions. I'm here to answer them.