In Receive Payments and Pay Bills all items are grayed out.

In Receive Payment and Pay Bills, all item are grayed out.  I can still receive payment and pay bills, I just have trouble seeing them.  Mojave and Quickbooks for Mac 2019.


Hi there, altonsheetmetal,

I’ll help show the Receive Payments and Pay Bills buttons in your QuickBooks Desktop for Mac.

Since you’re using Mac OS 10.14 (Mojave), it’s possible the dark mode is enabled. The dark mode keeps the applications and buttons darker, including the Receive Payments and Pay Bills button. The feature may be turned on and that's why the buttons appear like they are grayed out.

To fix this, let’s switch the dark mode into light mode in your Mac computer. Here’s how:

  1. Click the Apple logo on the menu bar.
  2. Choose System Preferences.
  3. Select General.
  4. In the Appearance section at the top of the window, click the Light option.

Feel free to comment below if you’re able to see the Receive Payments and Pay Bills button without any trouble. I’m here anytime you need assistance while working in QuickBooks Desktop for Mac, altonsheetmetal

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IntuitRaymondJay , Community Support Specialist
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