Every time I email an invoice, I get a box re: Level 3 data processing for eInvoicing which I have to close or hit OK. Hitting OK doesn’t do anything.

It says that you do this once, but it happens everytime. How do we stop this particular pop-up? It obviously is not working properly.

Answer

Hi there, rob.

I'm here to help disable your Level 3 data processing for eInvoicing so that you can get back to business.

Yes, you'll only be prompted to authorize once, and your authorization will remain until you revoke the said authorization. If you choose not to process Level 3 data, you can do so by un-selecting Enable Level 3 data processing within your account profile.

Let me route you to this helpful article for the screenshot: Level 3 data processing for eInvoicing.

That should do it. Keep me posted if you have other questions about your invoice. I'm here to help.

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IntuitLily , Community Support Specialist
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