How do I receive a refund from one of our vendors? Do I make them a customer or am I recording this wrong?

I have tried putting the vendor in the received from line and the from account. QB then tells me to choose a customer when using accounts payable as a line item. 


If I try putting accounts receivable in the from account it tells me to choose a customer when using an accounts receivable account as a line item. Do I record it as accounts payable? 

Answer

You don't even need a Name in the Deposit screen at all. If I buy something from Staples, and then return it and they are depositing the same bank account as the debit card I used, I would simply Make Deposit and on the worksheet, put "from" Office Supplies.

It is not AR; this has nothing to do with Sales or Customers.

It is only AP is you previously entered that there is a Vendor Credit, which you previously entered to show you were either going to Use that credit on the next purchase from that name, or your were expecting a refund. It isn't AP if it is Just the refund and you have no other entry already for this.

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