Why aren't finance charges showing up on customer statements in quickbooks desktop premier 2018 edition?
I have sat up finance charges in company preferences. I have it by due date, and I do NOT have Mark finance charge invoices as "To be printed" checkbox checked because I'm sending the past due customers the statement.
Under Customer > create statement I have the date set for November 1, 2018. I have selected "All open transactions as of Statement Date", and "Include only transactions over 45 days past due date" selected. I have selected the customers, assessed the finance charge, but when I preview the finance charges are not there.
Any help would be greatly appreciated.