How do I reapply to accept online payments after being denied the on the first try?

A few months ago I signed up for QB and tried to set up acceptance of online payments. Unfortunately, QB denied my request. I assume it was because I was not a formally registered business. 

Since then I have established my business as an LLC, so I would like to reapply to accept payments via QB. 

The solution offered in the help article (to 'create a new invoice' and 'set up payments') does not work for me.

How do I reapply to accept online payments?

Thanks in advance for the help!

Answer

Great day to you, patrick,

I’m happy to see you here in the Intuit Community for assistance. Need not worry, I’m here to ensure that you would be able to reapply for online payments so you’ll able to receive payments from your clients directly.

In re-applying online payments, I invite you to contact our QuickBooks Self-Employed support since they have the specific tool to Reset Payments Application. Also, it would be best also to contact QuickBooks Merchant Services support team for information on why the previous application was declined.

Please also know that final approval for a Payments account is determined by Merchant Services. Resetting the option in applying again does not guarantee approval and all discussion on denial reason needs to go to our Payment support team.

I hope this helps and clarifies. If you have further questions in re-applying online payments, please let me know. Have a great day.

Was this answer helpful? Yes No
Default user avatars original
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.