Create statement is not working

When I select a customer or customers in the create statements screen and then click on either preview or print nothing happens.  When I click on e-mail the following warning apprears: "Nothing to print. No statements were created. There are no outstanding invoices, credit memos, finance charges or statement charges for the date range or additional options you selected."  However, I KNOW there are open invoices.  I've tried selecting a date range as well as just open invoices.  I've also recently rebuilt the data and it had no effect on this issue.


Open your Customer Center and use View menu > Re-Sort List.

Use this option: "I've tried selecting a date range as well as just open invoices."

And look at the settings in the right side of that screen.

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