when will my funds be transfered?

I can not put my case numbers here but I am irate with your service and your holding my funds from a trusted client. I have already lost over 2 hours talking with your customer service and No One is able to help me. I'm supposed to get help here. How do you help me if I can not give you my case numbers? When will I recieve my funds that you are owing me?

Answer

Hi there, joanne.

I can make sure you have the best support to help resolve your fund transfer concern.

I hear you—our priority is to help you receive the refund and optimize your work time. However, as much as I would love to get this handled directly, fund transfer issues requires pulling up your account information, which I am unable to do in this public forum. 

For security reasons, you may need to get in touch with our Phone Support Team again for them to check the status of your case. They have the resources to investigate in a secure environment and to view the details of your issue.

Check out this link to get their contact number: https://community.intuit.com/quickbooks-online-ca.

That's it. Feel free to swing by the Community if there's anything else I can help.

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IntuitHoneyLynn , Community Support Specialist
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