"NEW, user permissions. Pay information can now be set at the user level, to limit visibility to sensitive information for additional QuickBooks users." How?

Received a payroll pricing update email that included this bullet point. Is this actually now possible?

My plan doesn't include additional users (so I am not able to test), but I'm willing to upgrade if this is now an option - previously it was not.


Hi there, aeckha532

Great news! In QuickBooks Online (QBO) Essentials and Plus, you can add more users and help you manage your business transactions. Please visit the User access in QBO article for more information.

If you find this feature beneficial to your business, you can upgrade your product with these few easy steps:

  1. Go to the Gear icon at the top right.
  2. Select Account and Settings.
  3. Select Billing & Subscription from the left menu.
  4. From the QuickBooks section, select Upgrade.
  5. You're presented with options for upgrading, along with features and pricing. Select Upgrade for the product you want.
  6. If prompted, enter payment information.
  7. Confirm the upgrade and billing, then select Confirm Upgrade.

You can check out the Upgrade my QBO subscription article for your additional guidance.

Once you’re done upgrading, you can add new users and customize their user permissions. Here’s how to add a new user:

  1. Go to the Gear icon at the top.
  2. Under Your Company, choose Manage Users.
  3. Select Add user on the upper right.
  4. Select which type of user you'd like them to be; such as Standard user and Company Admin.
  5. Click Next at the bottom right.
  6. Select access rights you'd like them to have, then select Next.
  7. Enter the new user's profile, then select Next.
  8. Select Finish.

I’ve added screenshots to show you some steps.

You can go through these articles to learn more about user types, permissions and management in QBO via this links:

I’m looking forward to the success of the product upgrade and user management in QBO.

Please let me know how your experience of the Manage Users feature is better now by leaving a comment below. I’ll assist you further. Thank you for doing business with QuickBooks Online, aeckha532!

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