Hello, Is someone experiencing issues with the connection between Quickbooks and BOA? I haven't been able to update QB for at least 3 days. Transactions don't show

Answer

Hi there, maria.colombo,

I can share a few pointers about the new bank connection between QuickBooks Online (QBO) and Bank of America (BOA).

QBO now connects to selected banks, including BOA, using OAuth (open standard for authentication) to easily access your financial accounts.

This new connection is an agreement between Intuit and your bank to give us your data directly. It means that you no longer have to give us your bank credentials after initial setup. Instead, you give them permission to allow QBO to access your account.

Once the OAuth connection is set up, let’s link your BOA account with QBO. Here’s how:

  1. Go to the Gear icon at the right top.
  2. Select the User Profile option.
  3. Choose the Security tab from the left menu.
  4. Under Linked Identities, verify all accounts you have to access in QBO have a check mark under the Intuit QuickBooks section.

Then, let’s manually update your bank account again so you can switch to the new connection in QBO. Here’s how:

  1. Go to the Banking from the left menu.
  2. Select Banking sub-tab.
  3. Select Update at the top right.
  4. If prompted, enter your Multi-Factor Authentication (MFA) credentials.
  5. Click Continue Update.

I’ve added screenshots to show you some steps.

For more details about the new bank connection, you can check out the Bank Feeds Direct Connect FAQ article.

If it doesn’t work or you receive an error while doing an update, you can search the specific error and how to resolve it through this link: Manually update account to fix banking errors in QBO.

Don’t hesitate to comment below if you’re still experiencing connection issues between QBO and BOA to help me check if there’s an ongoing investigation. I'm always here to help you out, maria.colombo

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