I inherited a CoA that's a mess! A cc has been set up twice. Manual entries. How do I combine to one and ensure charges/payments have been applied correctly?

Owner used cc to start business so it's attached to his personal acct. He transfer from business acct to personal to make payments. It was used for business purchases earlier in year so it still needs to be tracked as business liability.


Thank you for reaching out in the QuickBooks Community, DreamKeeper.

I'd be happy to share the steps combining the two credit card accounts to ensure the charges or payments will be applied correctly.

Please note that the merging process deletes one of the accounts you're merging. QuickBooks will reassign all its data to the new account, and it's not reversible. 

To begin, let's check the information of the account you want to keep. 

Here's how:

  1. On the left pane, select Accounting
  2. Select Chart of Accounts
  3. Find the account you want to keep and select Edit from the drop-down in the ACTION column.
  4. Take note of the Name and Detail Typeand check if the Is sub-account option is marked. If it is marked, remember the parent account associated.
  5. Select Cancel to return to the Chart of Accounts.

After that, you can merge the credit card accounts. 

Here's how: 

  1. In the Chart of Accounts page, find the account you don't want to use.
  2. Select Edit from the drop-down in the ACTION column.
  3. Change the Name and Detail Type, and mark Is sub-account. Remember the following regarding the Is sub-account option:
    • You won't be able to merge parent accounts that have existing sub-accounts.
    • If you are merging sub-accounts, make sure they are associated with the same parent account.
    • If only one is a sub-account, make it a parent account by deselecting the Is sub-account option.
  4. Select Save
  5. Click Yes to confirm. 

The transactions from that account will be moved to the remaining account. 

For help with merging accounts in QuickBooks Online, you can also check this link: Merge accounts, customers, vendors, or suppliers

Drop me a comment below if you have any other questions about combining the credit card accounts. I'll be happy to help you further. 

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IntuitMaryGraceS , Community Support Specialist

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