Comply with GDPR

GDPR requires that personal data only be retained for as long as is necessary. As accounts (including invoices etc that contain personal information) only need to be kept for 6 years, is it possible to purge these old transactions from QuickBooks once the legal need to retain those records has passed? I have been using QuickBooks for about 10 years and although I can export certain data, there does not seem to be any way to permanently remove records/transactions from my company file. This makes it impossible to comply with GDPR using QuickBooks. If a customer asks for his/her records over 6 years ago to be deleted, I cannot comply.

Answer

Hi, Rammell Consulting.

It’s everyone’s right to be omitted according to GDPR. As Intuit complies with applicable local laws on our business-related use of personal data, QuickBooks customers can have their data deleted.

Visit this link for additional information about deleting data and knowing what GDPR means for QuickBooks: https://quickbooks.intuit.com/uk/gdpr/gdpr-delete/

Keep in touch if there's anything else I can do for you.

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