Unable to access Payments under Accts and Settings. "Request Entity Too Large The requested resource /msc/portal/init does not allow request data with GET requests, or...

No longer able to check client payments via the gear icon.

Error_Message.pdf
Accounts_and_Settings.pdf

Answer

Good day, lisageigerrr,

I appreciate you for raising this to our attention and providing some screenshots.

The Request Entity Too Large Error occurs when a file transfer cannot be completed because the file in process is larger than the web server can support for the transfer method in use.

To help us resolve the problem, we can perform the basic step which is to clear the browser cache.

Once done, kindly try to access payments again. However, if error still persist, I invite you contacting our Merchant Services Support Team. They have the necessary tools to further assist you.  

If you need further help concerning clients payment, please let me know.

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