Can't export to Excell

I have the latest desktop versions of quickbooks and office 365.  The only export option is for a CSV file.  Why do I see this type of question over and over again with other version combinations?


Hello there, gashford.

I can share some reasons why you're unable to export to Excel and how to resolve this.

Your Microsoft Office 365 software needs to be locally installed on your computer. The Export to Excel button is usually grayed out when you're using the web version or if the installation is damaged.

If Excel is locally installed, let's try turning off the User Account Control (UAC) to resolve this:

  1. Click the Windows Start button.
  2. Type in "Control Panel" on the search field and press Enter.
  3. Select the View by drop-down arrow and select Large icons.
  4. Choose User Accounts, then Change User Account Control Settings.
  5. Move the slider to Never Notify.
  6. Click OK.

Once done, you're required to restart your computer in order for the configuration to take effect. I'm positive you can already click the Export to Excel option after performing these steps.

For more in-depth information, feel free to take a look at this article: CSV file is the only export option for reports.

That should do it, gashford. Let me know how it goes or if you need additional help. I'll be around for you.

Was this answer helpful? Yes No
IntuitHoneyLynn , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.