intuit quit backing up my data


A warm welcome to the Community, marianbogard.

Let's get you back up and running.

Make sure QuickBooks is up to date on the latest release to take advantage of updates and bug fixes.

Here's how:

  1. Select the Help at the top menu bar, then choose Update QuickBooks.
  2. Select on the Update Now tab.
  3. Scroll down and ensure Data Protect is checked.
  4. Select Get Updates.
  5. Once done, close and reopen QuickBooks Desktop to apply the updates.

Once completed, try updating your Intuit Data Protect. You can check out this article for the detailed steps (proceed to Solution 2):

I'm always around if you need anything else. Feel free to ask questions, and I'll get back to you as soon as I can. Have a good one.

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IntuitRoseMarjorie , Community Support Specialist
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