A few of my users are having issues with Multi User Mode VS Single User how can we keep the software in one or the other?


Hi jakeh,

I can help you maintain, either the Multi User or Single User mode for your users.

You'll need to check and verify that the setup of your Multi-User Environment is correct. Here's an article that'll help you check this setup:

Set up multi-user or network for QuickBooks Desktop

If your users still can't maintain either one of the modes, I'd highly recommend you reach out to our Technical Support Team. Here's how you can reach them:

  1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop.
  3. Choose Enterprise.
  4. Click Fix an Error.
  5. In the Here's how to connect with a QuickBooks expert section, click Get Phone number.

Keep in touch if there's anything else I can help you with. Have a good one!

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IntuitAldrin , Community Support Specialist
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