Our Credit Card link is not working? It has worked, but we are getting an error - Server Connection Error

We recently began letting some customers pay by credit card. When I attempt to turn on the pay online with Credit Card, I am able to turn it on, but it will not provide a link.


Hello, rob.

Thank you for bringing this to our attention. Let me help you sort out the error you've encountered.

To resolve this, I'd recommend you to contact Merchant Services Team: https://community.intuit.com/browse/payments-contact-us

They have the additional tools, like screen sharing, that can get into your account in a secure environment to further check what causes the error.

Let me know how it goes. I'm always here if you need further help with the account. Have a good day.

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IntuitMaryJoy , Community Support Specialist
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