I'm testing POS18 in trial mode. When I use my barcode scanner to scan items I have to press the enter key to add the item to the sale. Is this normal?


Welcome to the Community, karen.

Thanks for testing out Point of Sale 2018 to help run your business. I can share some information about the product so you'll know how to make it more beneficial for the company's needs. 

As long as the barcode scanner you're using is compatible with QuickBooks Desktop Point of Sale 2018, you should be able to scan items automatically. Here's a list of the Point of Sale compatible hardware:

Point of Sale Compatible hardware

If you've verified that you're using a compatible scanner, we'll need to reset its custom default settings to make sure it'll work successfully. Check out these steps:

  1. Download this pdf file: https://www.honeywellaidc.com/en/-/media/en/files-public/technical-publications/barcode-scanners/Voy...
  2. Go to page 1-7 and Print it (I've attached sample picture below).

Once done, you're barcode scanner will automatically reset. If you wish to learn more about it, you can also bookmark this article for future reference:

Use barcode scanning

That's it! You can now efficiently use your scanner in QuickBooks POS18. 

Leave me a comment below if you have additional concerns. I'm here to help anytime.

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