Why does my Capital One Bank connection fail daily?

Answer

Hi, barmstrong38.

I'm here to help you resolve the error message you've encountered for your Capital One Bank. 

May I know the error message you've received for this account? 

You may encounter error 185 for Capital One Bank. This is common for Multi-Factor Authentication (MFA) account types, which means that there's an additional security requirement beyond user ID and password, such as a token. 

Your additional information is stored in a cookie, which could expire anytime, from a few days to not at all. If your cookies expire, you'll see Error 185 again on the automatic updates. 

To resolve this, click on the Refresh all button on Bank accounts page. If you're not prompted to answer additional security questions, then your automatic updates should begin to work normally.

However, if you mean something else, please let me know. I'm always here to help. Have a good day. 

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IntuitMaryJoy , Community Support Specialist
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