My QB POS 18.0 keeps freezing and giving me multiple error windows stating "Sorry, QuickBooks got stuck for a second.." I'm updated to the latest version5. Please advise?

I am updated to the latest version 5 and the same problem continues. It does not do it every time but it does it frequently. The entire program freezes when I get the error windows and I have to use task manager to close the program and then reopen it to get to work again.

Answer

Hi oxnardtc,

Thanks for bringing this to our attention. I'm here to help and guide you with resolving the error message, so let's get this sorted out.

The error message occurs if the Windows Admin permission hasn't been given to the Point of Sale software to function properly. To resolve this, let run the QBPOSAdminUtility tool. 

Let me show you how:

  1. Click on this link to download the tool: QBPOSAdminUtility. Please make sure to download and run the tool on your computer where the POS is installed.
  2. Once done, right click on QBPOSAdminUtility.exe and select Run as administrator.
  3. Click on OK to complete the process.

After following these steps, you shouldn't have any further issues and get back to business.

Feel free to leave a comment on how this turns out. I'm always glad to help. Have a good one. 

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IntuitJane , Community Support Specialist
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