How can I convert a Sub-Customer to a project when I click Convert and no Sub-Customers are listed?
This question shows on the top of the Customers screen, "Do you organize sub-customers as projects? You can convert the first level of sub-customers into their own project. Convert Now"
When i click the Convert Now button at the end of the above question, there are no sub customers listed. Here is what I have:
- Projects are turned on.
- I have one Sub-Customer with the setting Bill to Parent.
- The Sub-Customer is active.
- I do not have the Sub-Customer linked to a project.
- I have cleared my cache and tried an alternative browser.