Why won't my logo stay on my invoice? everytime I login I have to add it

Answer

Good day, saddleuphorsepro,

I want to make sure you’re able to add your logo to your invoices in QuickBooks Self-Employed.

Upon adding a logo to your invoices, let’s make sure that images file must be .jpeg or .png format with a dimension of 184x80 px. You can edit the image to match the size and dimension of an image before uploading it. Also, keep the background of your logo white (with no framing). That way it’ll lay flat on your invoice.

This time, we can perform the basic step which is to clear the browser cache. You can also do browser health check up to resolve the issue. After clearing, you can log out and log back into your account and try to add a logo to your invoice again through a web browser by following this step:

  1. Login to your QuickBooks Self-Employed account using this link https://selfemployed.intuit.com/login.
  2. Click Invoices on the left-hand navigation bar.
  3. Click Create Invoice button or Edit an existing one.
  4. Click the Edit work info button at the bottom of the screen.
  5. Upload the file.
  6. Click Save.

Once done, try to create invoice again and check if it uploaded the logo.

Please let me know if there’s anything else I can do for you about uploading a logo to your invoices in QuickBooks Self-Employed, I’m happy to help.

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