When I click Select All to select multiple deposits while using Chrome, it doesn't work. I have to click on each individual box instead.


I've answered a post yesterday that's similar to this, Tailchasersinc.

Let me direct you to my response as it will help in your current situation as well:

This was a reported issue a few days ago but it has been fixed, Grichards. I'll give a few steps to get the checkbox working again.

Open an Incognito window or a private browser and login to your QBO account there. Create a Bank Deposit and check the box for Select All

If it works, go back to the browser you previously used and clear out the cache. Doing this will remove the unnecessary files from that browser which causes odd behaviors to QBO. You can also open QBO in another browser to create Bank Deposits.

If the same thing happens, I'd suggest contacting our Customer Care Team. They can check why you're still having this issue and assist you further.

Please keep me posted with the results. Thanks for dropping by the Community.

Feel free to come back if you have any further questions.

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IntuitSophia , Community Support Specialist
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