Mac Desktop App / iTunes version ...

With the update to the FREE Mac Desktop version, do we need to physically cancel the subscription purchased through itunes to stop being charged or will it just stop because the app will no longer be available?

Answer

Hello there, donniewhite.

Let me share with you information about the QuickBooks Desktop App.

For starters, the use of the QuickBooks App is included as part of your QuickBooks Online subscription. As long as you use the same login credentials which you use in QuickBooks Online, you will not be billed for it.

If you decide to cancel your subscription, here's how:

  1. Tap Settings.
  2. Choose  iTunes & App Store.
  3. Type in your Apple ID.
  4. Tap View Apple ID.
  5. Enter your password.
  6. Choose Manage.
  7. Tap QuickBooks Online.
  8. Swipe Automatic Renewal off.

If you're unable to cancel your subscription via your iPhone or iPad, you can log in to your desktop computer instead and follow the steps below:

  1. Open iTunes on your computer.
  2. Choose Store.
  3. Sign in from the iTunes menu.
  4. Select Store.
  5. Choose View My Account.
  6. Click View Account.
  7. From the Manage Subscription screen, click QuickBooks Online.
  8. Click Off to turn off auto-renewal and cancel the subscription.

Feel free to leave a comment below if you have follow-up questions about managing your QuickBooks subscription. I am here to help.

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IntuitJuViel , Community Support Specialist
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