Why is a bank that is already set up for bank feeds not showing up in the bank feeds center?

I have tried to deactivate it so I could set it up again but it says there are downloaded transactions that need to be entered first. I cannot enter the transactions because the account is not showing up in the bank feeds center.

Answer

Thanks for reaching us, Stacy.

Let me help get the bank feeds working for you.

When you connect the bank account, did you set up it up for online banking (Bank Feeds)? If yes, did you make sure to use the correct Financial Institution's name?  This could be the reason why the bank you have set up did not show in the bank feeds center. 

Let's go ahead and check if your bank is one of the participating banks. 

Here's how:

  1. Click the Banking menu.
  2. Go to Bank Feeds.
  3. Choose Participating Financial Institutions.

Here's an article on how you can get started with Bank Feeds for your reference: https://community.intuit.com/articles/1501482.

Feel free to reach out again with further questions. I'm always here to help. Wishing you the best.

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