Is it possible to remove my phone number from the receipt which my customers receive with each purchase?

I am a professional artist and sell my work at fairs and festivals.  When I am not at shows, in my home and studio, my cell phone gets limited to no service and is not a great way to contact me, so it is much better for customers to email me for a fast response.  I have tried to remove the custom service phone number from my account profile, but it still seems to appear on my receipt. 


Hello there, violetstarclothi.

Let me share a workaround so your customers can contact you via email.

Since the Customer Service Number still appears on the receipt after you've tried removing it, I would recommend customizing your receipt by inputting a message on it.

Here's how:

  1. Go to the online service center.
  2. Click the Home tab in the blue bar at the top of the screen.
  3. Choose Manage Mobile Users.
  4. Click the Manage Mobile Payments button in the Shortcuts section towards the center of the screen.
  5. Choose Customize Receipt from the right-hand Quick Links menu.
  6. Input your notes under MESSAGE ON RECEIPT.
  7. Click Save  Preview Receipt.

Please refer to these article below for further information:

Please let me know how it goes. I’m always here to help you.

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