Hi, I misplaced my device to swipe the cards, where can i buy one?

Answer

Greetings bhirsch,

I'm glad to provide you the steps on how to order a GoPayment card reader.

You can order the card reader from our website, inside the GoPayment app, and in the Merchant Service Center.

Here's how:

From inside the GoPayment app:

  1. Tap the Menu Icon, or the three horizontal dashes on left.
  2. Tap Settings.                                   
  3. Tap Card Reader.
  4. Click Place Your Order.
  5. Select the number of readers needed and click Check Out.
  6. Complete the fields on the card reader order form, then tap Review Order.
  7. Once confirmed that all of the information is correct, select Place Order.

We will send you an email for the order confirmation with a tracking number. The delivery usually takes five to seven business days.

Just a gentle reminder, only one order per account can be placed through the app.

From the Merchant Service Center:
  1. Go to the Merchant Service Center to Order GoPayment Card Reader link.
  2. Open Account menu and select Mobile Payments.
  3. Click the Order Card Reader link (see screenshot below).
  4. Select Place Your Order.

Here's an article for your reference: Order a GoPayment card reader.

That should help you buy a new GoPayment card reader. Please ping me in the comments below if you need anything else. Have a good one.

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