HOW DO I GET TRANSACTIONS IN GO PAYMENT TO SHOW THE LOCAL TIME, RATHER THAN WEST COAST TIME?

Answer

It's great to see you here in the Community, srix.

I’d be delighted to provide you with information about the time zone used in QuickBooks Online.

The dates and time in QuickBooks Online servers are under Greenwich Mean Time (GMT). Here are the factors that affect the date displayed on your transactions and reports:

  • Daylight savings
  • Travel to a different time zone
  • Your computer's date and time are correct but do not match the server.

To set your computer’s date and time, here’s how:

  1. Open Settings.
  2. Choose Time & Language.
  3. Select Date & time.
  4. Click Change.
  5. Set the correct date and time.
  6. Click OK.
  7. To change the time zone, click the drop-down arrow and select the correct time zone

Once completed, you also need to ensure that the internet time settings are correct.

Here’s how:

  1. Click Date and Time.
  2. Choose Set the time and date.
  3. Select Internet Time tab.
  4. Choose Change settings..
  5. Make sure there is a check mark in the Synchronize with an internet time server box.

For additional information, you may check out this article: Dates and time in QuickBooks Online transactions are incorrect.

If you’re still having difficulty setting the time zone in your computer, I’d recommend reaching out to our Customer Care team. They have the tools to access your account securely and further assist you using remote-access.

You can always get back here and leave a comment if you have follow-up questions. I'm always here to help.

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IntuitJuViel , Community Support Specialist
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