I have set up my direct deposit and it keeps taking out of the wrong account. It will not let me change the bank account number?

Change bank account number for direct deposit?

Answer

1 person found this helpful

Hello 422janes,

Happy to see you here in the Intuit Community!

I’d make sure you are able to change your company bank account information.

Here’s what you’ll need to do:

  1. Click the Gear icon in the upper-right corner.
  2. Select Payroll Settings.
  3. Under Bank Accounts, select Company.
  4. Choose Update.
  5. Select Connect using your routing and account numbers to enter new bank account information.
  6. Enter your new bank account information.
  7. Select Submit.
  8. Select OK, got it to finish.

Once done, you will be receiving an instruction sent via email on how to verify your bank account. However, if you have encountered any challenges, don’t hesitate to contact our Payroll Support for assistance.

Moreover, after making the changes, update your bank account in the export preferences. This ensures the paychecks processed through the new bank account are properly listed in the correct check register.

I'm including a helpful article with guidelines that you can check about changing your company bank information: https://community.intuit.com/articles/1436690

If you have any questions concerning your Payroll account, you can always visit us again. Have a great day.


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