For the last period, which is already filed, I recorded two VAT payments through journal entries (VAT suspense). Now, they are not shown up as payments in my tax report!

For the last period, which is already filed, I recorded two VAT payments through journal entries (VAT suspense). Now, they are not shown up as payments in my tax payments! The period now is already filed but there is no green check! and when I try to delete the two journal entries and record the payment again through the TAXES tap (under record a payment), I can't choose the correct payment date since it's related to a filed period! Please advice!


Hello Dhelksa,

Let's go to your taxes page and get this fixed.

Clicking the record VAT payment in QuickBooks Online (QBO) the system will automatically create and post the journal entry for you. Since you created a journal entries to record the VAT payment it will not be marked as paid in the VAT page.

You'll need to delete the journal entries so it will not be resulting in a duplicate payment

Here's how to delete the journal entries:

  1. Go to Chart of Accounts.
  2. Find the appropriate account and click Account history.
  3. Choose the transaction, then click Delete.
  4. Confirm that you want to delete the transaction.

Then, record the payment on your VAT page and make sure to enter the payment date. 

Here are the steps on how to record the VAT payment in QBO:

  1. Go to Taxes.
  2. Click on Record Payment for the specific VAT period you need.
  3. At the top, select the bank account you've used to pay HMRC.
  4. Make sure you've selected Payment under Payment Type.
  5. Enter the Payment date and amount.
  6. Add a memo if needed.
  7. Click Save.

Let's check your books if it close, this might be the reason why you cannot record the VAT payment in QBO.

If the books was closed, I'd suggest contacting our live support. They can securely gather your account and they can also further investigate about the recording payment on your VAT page.

For more information, you can check this article: How to record a VAT Payment or Refund.

Feel free to stay in touch with me by adding a comment below.

Was this answer helpful? Yes No
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.