Hi I have been charged for my account for almost 2 years and haven’t been using it anyway I can get a refund?

Answer

Hi there, villalobos.claud,

I want to make sure you get the answers you're looking for with your QuickBooks account.

If you'd like to check our refund policy and review your billing details, you may need to get in touch with our phone representatives. They can check your account in a fully secured environment, which we are unable to do here in this public forum.

Here's how you can contact us: https://community.intuit.com/articles/1145770

You may also check out this article to know more about our cancellation process: https://community.intuit.com/articles/1513925

Please feel free to visit the Community anytime, villalobos.claud. I'm here to get things figured out for you.
Was this answer helpful? Yes No
Original
IntuitJenelyn , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.