how do i cancel QB Payments as I do not want to have that option on my invoice templates going forward. I will not un-check the boxes every time I create an invoice. Thnx


Hi there, ml.walker1.

Welcome to the Community. I want to make sure you'll get the best help possible.

When canceling a QuickBooks Payments account, you'll need to submit a written cancellation request and fax or mail it to us.

The request must consist of the following information: 

  • Business name
  • Account number
  • Reason for closing
  • Signature of the individual who opened the account.

For more details on where to fax it, please refer to this link:

Also, if you need further assistance with the process, you can reach out to our Merchant Services Department. They have the tools to check your account and help you with this matter. 

There you have it, that should guide you on your way to successfully canceling your QuickBooks Payment account.

You've got me here if there's anything else you need. Thanks for dropping by. 

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