cant open file after update. I have multiple offices and machines. On quickbooks 2018 after a recent update if the file is not on the same computer

cant open file after update qb 2018. I have multiple offices and machines. On quickbooks 2018 after a recent update if the file is not on the same computer it was originally saved on it will not open on the newer version on another computer.

Answer

Hi ek1,

I'd be glad to help you with opening your company file in QuickBooks Desktop.

Let's make sure that you have the latest release for QuickBooks Desktop. Updating to a new a release is different from upgrading to a new version like QB Desktop 2018. You can check this update QuickBooks Desktop to the latest release article for more information.

If it won't work, then please check resolve Problems Opening QuickBooks Desktop or your Company File article for outlined steps that can resolve this issue.

That should fix it. Please let me know if there's anything that I can assist. I'm always here to help. Have a great day. 

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IntuitMaryJoy , Community Support Specialist
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