In QB POS Pro 18 How do i run a report to determine what "time" a work order is created and when it is closed?

I can't find  a time stamp for when a work order is created.  "Sales" do have time stamps, but work orders don't seam to have any reference to time.  I would like to evaluate when customers are coming into the store to determine if we should adjust store hours.  We do every transaction as a work order.

Answer

Hi there, tom.

I appreciate your for reaching out the QuickBooks Community. I'd be glad to help point you in the right direction about work order report in QuickBooks Desktop Point of Sale (POS).

Right now, running a report about time stamps for a work order is unavailable in QuickBooks Desktop POS. You can only modify the Work Order Detail report by adding the Order or Due Date column.

Let me show you how:

  1. Go to Reports.
  2. Select Customers and choose Work Order Detail
  3. Click on Modify.
  4. Select Order or Due Date and click on Add

While the option you're looking for about having time stamps for a work order in QuickBooks Desktop POS, I'd suggest sending feedback to our product developers. 

Here's how:

  1. Choose the Help menu in QuickBooks Desktop.
  2. Click on Send Feedback Online.
  3. Select Product Suggestion.

The Feedback board is frequently reviewed by our product developers for ideas to implement in the future. 

Stay tuned for now. Of course, we'd love to hear from you if you have any other concerns. I'm always glad to help. Wishing you continued success. 

Was this answer helpful? Yes No
Original
IntuitJane , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.