In QB POS Pro 18 How do i run a report to determine what "time" a work order is created and when it is closed?

I can't find  a time stamp for when a work order is created.  "Sales" do have time stamps, but work orders don't seam to have any reference to time.  I would like to evaluate when customers are coming into the store to determine if we should adjust store hours.  We do every transaction as a work order.


Hi there, tom.

I appreciate your for reaching out the QuickBooks Community. I'd be glad to help point you in the right direction about work order report in QuickBooks Desktop Point of Sale (POS).

Right now, running a report about time stamps for a work order is unavailable in QuickBooks Desktop POS. You can only modify the Work Order Detail report by adding the Order or Due Date column.

Let me show you how:

  1. Go to Reports.
  2. Select Customers and choose Work Order Detail
  3. Click on Modify.
  4. Select Order or Due Date and click on Add

While the option you're looking for about having time stamps for a work order in QuickBooks Desktop POS, I'd suggest sending feedback to our product developers. 

Here's how:

  1. Choose the Help menu in QuickBooks Desktop.
  2. Click on Send Feedback Online.
  3. Select Product Suggestion.

The Feedback board is frequently reviewed by our product developers for ideas to implement in the future. 

Stay tuned for now. Of course, we'd love to hear from you if you have any other concerns. I'm always glad to help. Wishing you continued success. 

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