Why do I get an error message that I have selected the wrong program when I try to load the accountant's changes to my QuickBooks?
We sent our changes back to a client. When he tries to load our accountant's changes, he gets a message that he has either opened the wrong company or the accountant's copy pending has been removed from his company. He only has his company in QuickBooks on his computer, and he has not removed restrictions from his QuickBooks so the accountant's copy is still good. Any ideas as to why he is receiving this message? We made changes to the accountant's copy while we had it and we also reconciled his bank statements.