I have been getting a Business Validation Error on my Go Payment swipes. There is an answer to the problem in the FAQs that does not tell you how to fix it. How do I fix?

The answer in the FAQ indicates that there is a sales receipt number conflict, but provides no instructions on how to fix the conflict.


Hey there, Monica,

Let me share what I know about the error you're getting.

You'll get the Business Validation Error when you're trying to record a Sales Receipt that has the same number of the one that already exists in QBO.

To get past the error message, you can locate the Sales Receipt having the same number and manually correct it in QBO. You can also manually record the Sales receipt in the Merchant Service Center instead of swiping the card.

That should get you back on track, Monica.

Please let me know if you have any more questions about Quickbooks. I'm free to help you figure things out.

Was this answer helpful? Yes No
IntuitJenelyn , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.