login problems won't let me access my account!

None of the above "answers" seem to apply.  In my case, it's the problem of the forgotten password, then the issue of using the correct ID, and finally the tautological nightmare of "rinse, dry, repeat" steps again & again w/o success!  I haven't used my QuickBooks account in at least 4 months if that should matter at all.


Hi johnholton,

Let me entrust you to the support who can better help access your account.

I've created an escalation case and sent it to our Support Team. I shared the situation with them so they'll know what steps to take next. 

Once they're done reviewing your case, they'll contact you right away. All you need to do is wait for our specialist to send you a message via email. So I urge you to keep an eye on your inbox. 

We're here to help anytime you need us. Feel free to come back and we'll be happy to work with you.

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IntuitVivien , Community Specialist
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