My sales tax will not calculate on the sales invoice.

The sales tax rate shows up on the invoice but the box where the amount should be shown does not calculate and does not let me enter it in manually. 

Answer

3 people found this helpful

Welcome to the QuickbBooks Community, jamie.larochelle.

I appreciate you checking in with us. Helping out with sales tax rate is my priority.

If an invoice doesn't calculate the sales tax amount, it's possible that you're not set up to collect sales tax. If you need to collect a tax, I'd suggest checking the sales settings and update/add the appropriate tax agency.

Let me show you how:

  1. Go to Taxes.
  2. Click the Sales tax settings link and select Add agency.
  3. Choose a state under Agency
  4. Select a filing frequency.
  5. Choose a month under Start of tax period
  6. Set the date in the Start date range. The date should be prior to the invoice's date. 
  7. Click Save.

Then try creating an invoice again. I'm confident that your invoice will calculate the sales tax amount. 

Feel free to reach out again with further questions, I'm always here to help. Wishing you continues success.

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IntuitJane , Community Support Specialist
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