My sales tax will not calculate on the sales invoice.

The sales tax rate shows up on the invoice but the box where the amount should be shown does not calculate and does not let me enter it in manually. 


3 people found this helpful

Welcome to the QuickbBooks Community, jamie.larochelle.

I appreciate you checking in with us. Helping out with sales tax rate is my priority.

If an invoice doesn't calculate the sales tax amount, it's possible that you're not set up to collect sales tax. If you need to collect a tax, I'd suggest checking the sales settings and update/add the appropriate tax agency.

Let me show you how:

  1. Go to Taxes.
  2. Click the Sales tax settings link and select Add agency.
  3. Choose a state under Agency
  4. Select a filing frequency.
  5. Choose a month under Start of tax period
  6. Set the date in the Start date range. The date should be prior to the invoice's date. 
  7. Click Save.

Then try creating an invoice again. I'm confident that your invoice will calculate the sales tax amount. 

Feel free to reach out again with further questions, I'm always here to help. Wishing you continues success.

Was this answer helpful? Yes No
IntuitJane , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.