Payroll journal from 8/12/17 is not balanced. It seems there is no gst entries for expense


Hello chris,

I'm glad you visited the Community today. 

Let's make sure that the W1/W2 codes are enabled by following these steps:

  1. On the left navigation menu, click GST.
  2. From the top right hand corner, click Edit GST and select Edit Rates.
  3. Click on the Cogwheel icon above the rates table and ensure the Include Inactive option is selected.
  4. Scroll to the bottom of the list and ensure that the BAS-W1 and BAS-W2 codes are active. If they're not active, you'll need to activate them.

Now, let's check your payroll journals to see if the GST entries are present.

Here are the steps:

  1. click the Search icon located at the top-right corner of the screen, and then click Advanced Search.
  2. From the advanced search screen select the Journal Entries from the first drop down menu.
  3. Choose Memo and select Contains from the second and third drop down list.
  4. Enter Pay Run in the search box and click Search.
  5. From the list of journal entries that appears, check each journal entry to ensure that the W1 and W2 Tax codes have been applied.

If they were not applied, you can assign the appropriate tax code to each transaction line in the payroll journal.

For any additional questions or other concerns, please let me know. Thank you.

Was this answer helpful? Yes No
IntuitRenjo , Customer Support Specialist

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.