Trying to create an invoice and I can't use the drop down date/calendar. What's going on?

Answer

Hello agir_lengyel,

It looks like there aren't any similar cases regarding this when using the calendar icon on the invoice page.

Private browser does not store cache and cookies, which makes it a good place to test if there's an issue with the browser. Here's how:

  • Press the Ctrl Shift N (Google Chrome) keys on your keyboard.
  • Press the Ctrl Shift P (Firefox or Internet Explorer) keys on your keyboard.
  • Press Control Option + P (Safari) keys on your keyboard.

If it works using the incognito window, I suggest you go back to your main browser, and then clear the cache. The cache stores temporary internet files from your browsing history to help your browser quickly load the pages. You can also try using another browser (Internet Explorer or Firefox).

If you have any other question about QuickBooks Online, please let me know, and I'll answer them for you.​

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IntuitPrecious , Community Support Specialist
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