how to fix error 403

we are trying to update and received Error #403 - Maintenance Releases line


1 person found this helpful

We're here to help you out, ckang.

We don't want to keep you on hold from running your business. Let's go ahead and fix the error message.

Error 403 is usually caused by incorrect Local Area Network (LAN) settings on your computer. Let's remove the specified proxy from the Internet Options to resolve this.

Here's how:

  1. Click on Start from the Windows Task Bar.
  2. Select Control Panel, or you may need to click on Settings first.
  3. Double click Internet Options.
  4. A window appears. Choose the Connections tab at the top of this window.
  5. Select the LAN Settings button towards the bottom of the window.
  6. Uncheck the check box under the Proxy server section.
  7. Click OK

You can contact your IT professional, or our support line if you'd like someone to be with you as you go through these steps.

This will help you fix the error message and run the updates in QuickBooks. If you have any questions, don't hesitate to contact us directly. We are always by your side. Thanks. 

Was this answer helpful? Yes No
IntuitRC , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.