When I go to setup my Export Preferences in order to export paycheck info to my QB Online Accountant account, my account doesn't show, only my clients' accounts show.

Is there a way to connect the intuit payroll to my accountant login to Quickbooks? I've done this for several clients; however, it doesn't seem like I can for myself. Please help!


Thanks

Answer

Hello mimifolco,

Let's make sure you get the assistance you need with your Intuit Online Payroll.

Is your payroll service active on your QuickBooks Online account? If so, that's the reason why you can't see your payroll in your QuickBooks Accountant. You will need to contact our payroll support representatives to help you synced your Intuit Online Payroll with your QuickBooks Online for Accountant account.

Please follow these steps to reach them:

  1. Go to this link: http://payroll.intuit.com/support/contact/index.jsp?infoSrc=qs&service=64
  2. Click Intuit Online Payroll.

If you have any other questions, feel free to come back. We're here to help out.

Was this answer helpful? Yes No
Original
IntuitShiella , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.